Internet services have become increasingly important to daily life as people work from home or sign up for streaming services to watch movies and TV shows.
However, getting internet service to your home can be confusing. You need to figure out what providers you have access to or what speed you’re willing to pay for.
So what kind of secrets do ISPs not want you to know about this process? There are some that can help you get better services and some that might even top up your bank account and put a little extra cash in your pocket.
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1. You can negotiate your contract
Providers want to keep you as a customer and if you call them about your contract they may renegotiate it with you. They may even have secret discounts for loyal customers that you can ask about.
But to be a good negotiator, you may also need to be willing to walk away. Do your research before you call and be prepared to tell them about a better deal you may have found from a competitor. If they can’t match that offer or give you a better discount, it might be time to make the switch.
2. You can buy your own router and modem
If you’ve been looking at your internet bill lately, you might see an item for equipment rental. This includes the router and modem you rent from your provider and any additional equipment for your service.
If you’re trying to lower your internet service costs, it might be a good idea to buy your own router and modem instead of paying those rental fees. Investing in your own equipment has an initial upfront cost, but it can pay off in the long run.
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3. Your hardware may be outdated
One benefit of renting equipment from your provider is that they may send you updated equipment if your older version may be outdated. But in other cases, they might be delayed in updating your hardware due to the cost on their end.
Call your provider, especially if you’re having trouble with slow internet access, and see if they can give you a device refresh.
4. You may have the wrong plan for your data needs
Do you have a limit on how much data you can use each month? It might not be a big problem if you have the right plan for your daily usage rate. But if you have a data plan with a cap that you hit regularly, it could be a heavy drain on your wallet.
If you’re trying to save money, you might have to pay a little more to upgrade your data plan to avoid overage charges. Check your bills and see if an upgrade could save you money compared to any overage penalties you may have to pay.
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5. You can save by bundling
Some companies may have ways you can save by bundling more of their services with your internet plan. They may also offer cable services, which could be cheaper than choosing a live TV streaming provider to pair with your internet services.
6. You can reward loyal customers
Some customers switch from provider to provider every few years. But if you’re a loyal customer, you should ask to be rewarded for your loyalty.
Providers may want to encourage you to continue to stay with them. So see if they can offer you a loyal customer discount or additional services without increasing your bill.
7. Your unlimited phone plan might be better
More and more wireless carriers are offering customers an unlimited monthly plan, meaning you can turn your home phone into an Internet hotspot and ditch your traditional ISP.
However, there are some downsides if you choose to go this route. Using your phone as a hotspot while streaming shows or movies to your TV can drain your battery power. And you might not be able to get the same internet speed through your phone, which can cause too much buffering when trying to stream a movie on a Friday night.
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8. You may qualify for an income-based plan
Depending on how much money you make and other factors, you may qualify for a cheaper plan based on your income. There might be minimum requirements to qualify and the service might not be as good as if you pay for a traditional plan, but it might be a good option if you’re on a budget.
There are ways to lower your internet bill and reduce financial stress. So don’t get discouraged if your bill is beyond your budget.
Do some shopping and talk to your provider about how you can adjust your monthly bill and keep some cash in your pocket.
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