Everything you need to know about the PBX phone system! | Wbactive

The PBX is a telephone system that allows extension phones in one area of ​​the office to be connected to telephone networks in another. Would you like to find out more? You are reading the right content!

PBX stands for Private Branch Exchange. It is a unique telephone system that allows extension telephones in one office to be connected to the telephone network in other offices. Put simply, it allows employees in one office to connect with employees in another office. This connection makes it perfect for companies with multiple locations to communicate efficiently.

In addition, PBX systems are able to offer telephony features that standard phone lines lack, such as B. effective conference calls and improved security.

The Private Branch Exchange is a unique private telephone network that uses various hardware components to be responsible for establishing and routing calls, allowing users to efficiently communicate over the telephone over internal lines.

What features do you get with a PBX phone system? Well, it offers business telephony features like phone calling, call forwarding and forwarding, call queues, auto attendant, and voicemails.

The Private Branch Exchange systems offer your company the optimal connectivity between team members. They allow you to make and receive external calls over Voice-over-Internet Protocol (VoIP) or analog and digital phone lines.

PBX allows you to split your physical phone line into multiple lines, allowing calls to reach different operators or offices in your organization. In addition, a PBX system allows you to make free calls on different phones.

There are three types of PBX. The PBX can meet various business communication needs. There are roughly three types of PBX:

  • Conventional or analogue telephone system

An analog PBX is installed at your business location. The in-office system allows simple legacy telephone service lines (POTS) to be connected to a public switched telephone network (PTSN).

  • Internet Protocol PBX (IP PBX)

This is an upgraded version of the analog phone system. As it is an enhanced version, it offers additional features and allows connection between multiple sites. These are also known as VoIP or IP PBXs. It uses Internet Protocol (IP) to connect networked phones in the office and convert voice into data, which then reaches the recipient as voice. It provides access to unified communications features like messaging, BYOD mobility, video conferencing and more.

This is also referred to as a virtual or hosted telephone system. The cloud PBX uses internet protocol technology to allow you to make and receive calls without having to be on-site with devices. It allows you to manage your devices from your web browser. You can manage all call forwarding, call forwarding, music on hold and call recording from your web browser.

PBX users enjoy great benefits from premium calling features to greater connectivity. Here are the benefits that might compel you to switch to PBX.

PBX allows you to customize phone systems and record greeting messages, short messages and conferences across multiple devices.

With Private Branch Exchange, calls can be easily and quickly routed between individuals and departments.

You can also live stream video conferences and hold online team meetings without your employees having to be in the same location.

PBX systems offer great security with their built-in encryption to protect all your conversations without VPN.

  • Ability to connect to multiple business locations

One can use the same PBX system to connect employees across multiple locations. A PBX is sufficient to handle all your calls via forwarding and routing.

PBCX enables connection across multiple devices. One can easily connect from anywhere using traditional video and voice calls.

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