Here’s how to get the best internet experience at home | Wbactive

One thing we’ve all learned since the beginning of the COVID-19 pandemic: Having a strong and reliable internet connection at home is more important than ever. From working and studying at home to telemedicine appointments and entertainment at home, almost all of us depend more than ever on a consistent internet experience.

But do you know what goes into making sure you have that consistent connection? First, of course, is a direct connection to the internet, which is reliable and consistent. Second, it ensures that your connection has the bandwidth that suits your needs. Equally important, but perhaps less understood, is the need for a strong Wi-Fi signal throughout the home. Finally, you will only truly have the best experience when all of this is backed up by responsive, caring customer support.

Step 1: Get the right connection

Your Internet experience begins with a reliable broadband connection routed to a modem in your home. Fiber-to-the-Home (FTTH) internet service is the fastest and most reliable broadband connection available. Depending on where you live, you may have access to an FTTH internet provider. ImOn Communications provides FTTH Internet service in areas of Cedar Rapids, Marion, Hiawatha, Iowa City, Coralville and Dubuque. If this isn’t available in your neighborhood, you should make sure you purchase internet service from a company that provides the bandwidth you need.

Step 2: Determine bandwidth: your need for speed!

We’ve all seen the ads for “fast” internet speeds. But what you may not know is that “speed” really refers to the capacity or bandwidth of your connection. Advertised “speed” measures the amount of data that can be transferred over your connection, measured in megabits per second (or gigabits in some cases!).

There are so many things that determine how much bandwidth you need: the number of people in your house using the internet at the same time, the number of devices you have connected to the internet at the same time, and the nature of your activities online. Surfing, streaming, gaming, zooming – all have different bandwidth requirements.

ImOn offers a quick online speed analyzer at to estimate the bandwidth you need for your usage.

Step 3: Ensure a strong WiFi signal throughout the house

No matter how strong and reliable your broadband connection is, that alone is not enough to ensure a consistent Internet experience. This is where the Wi-Fi signal comes into play. The Wi-Fi signal is distributed throughout the home by a router connected to the modem that receives your internet connection. In some cases, the modem and router can be in the same device.

Imagine a modern family of four on any day of the week. Mom works from home and finishes some online client research in her converted attic office. Dad relaxes by streaming an episode of his favorite TV series in the downstairs family room. One of the kids is upstairs in a bedroom working online to complete homework while the other enjoys the latest video game in the basement after homework. Meanwhile, the family is protected by connected surveillance cameras and the temperature is controlled via a connected thermostat that can be set via a mobile app. The main broadband connection goes to a modem that sits on a table on the first floor.

How is this family able to do all of this simultaneously in every corner of their home with that single connection to the downstairs modem? They each connect via a Wi-Fi network provided through a router. The strength of this Wi-Fi signal plays a key role in providing a consistent experience for those family members to finish work or enjoy uninterrupted entertainment.

Most ISPs offer a Wi-Fi solution with their Internet service. However, the quality, strength and reliability of these solutions can vary widely. ImOn Communications Whole Home Wi-Fi delivers a strong signal to every corner of most homes, with optional mesh units available to extend the signal in larger homes. This Wi-Fi solution is available with ImOn’s FTTH internet service at no extra charge. The equipment provided by ImOn is considered “Carrier Grade” which means it is highly reliable, well tested and proven in its capabilities.

ImOn’s Whole Home Wi-Fi solution even comes with a mobile app that lets you run detailed speed tests, add guest networks, set parental controls, and more. Taking control of your Wi-Fi network is another way to enjoy a better internet experience.

Step 4: Get the support you need!

Another thing we’ve all learned since our home internet usage has grown exponentially: sometimes things go wrong. Even the most reliable connection can be affected by uncontrollable factors like the weather, and even the best gear can become damaged and stop working. The difference is how your ISP responds to these events. Make sure you choose a provider that is known for their fast, responsive, and thorough customer support.

The right connection + the right bandwidth + strong WiFi + great support = the internet experience you need!

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