HANOVER COUNTY, Va. (WRIC) – The Hanover Sheriff’s Office said a Midlothian man wanted for construction fraud has been arrested.
According to the Hanover County Sheriff’s Office, 34-year-old Geoffrey Cash was arrested in Virginia Beach on an anonymous tip. Cash was sought for construction fraud earlier this week.
The sheriff’s office said Cash operated an unlicensed business called Refresh Remodeling LLC. However, authorities said Cash had operated under several other company names. Dozens have complained online about terrible work, uncompleted jobs and thousands of dollars down the drain.
A Facebook page was set up to address the homeowners’ issues and attempts to contact Cash. The page has over 100 likes.
Its victims span the entire state.
Grace Bustos lives in Norfolk and said she hired Cash under Home Renew LLC in 2019. Documents show that Bustos signed a contract and an installment agreement on February 16.
Bustos told 8news she had just bought her first house and was looking for someone to build a conservatory. She chose Home Renew LLC because of the price and the good vibes she received from a representative named Christina Pittman.
Bustos said other companies were charging $45,000 and up and this company was charging almost $30,000, so she thought it was legit.
Work began months later. However, she was left with mold, damaged vinyl and materials on the fence, and her sunroom now floods every time it rains.
She said it was never fixed.
“It is for storage purposes only. We can’t live in it,” Bustos said.
She had agreed to fund the conservatory and pay the amount over a 10-year period. Their installment arrangement required a down payment of more than $8,000, and $350 would be paid each month.
Bustos told 8news she started reaching out to Cash and sending him photos of the conservatory. In text messages received by 8news, Cash said he was understaffed and that he was working on it.
According to Bustos, Cash eventually stopped answering her calls.
She said she also reached out to Pittman and wrote her a letter explaining the damage.
“You’ll know when you’re already at a point of no return,” Bustos said.
In June 2020, more than a year after Bustos signed the agreement, she was finally able to get her money back. She contacted the company that funded the conservatory payment and won her dispute after trying to reach Cash.
The Hanover County Sheriff’s Office said they were made aware of three other victims in the county.
“Every victim did their due diligence,” Bustos said.
The Better Business Bureau lists an address for “Refresh Remodeling LLC” on Hull Street in Midlothian. Business owners near the address claim Cash operated out of an office for about a year. They said he disappeared towards the end of 2021. Then authorities and homeowners kept coming to look for him.
According to a business owner, Cash would sometimes show up in a Tesla or Mercedes while operating from the Midlothian address.
“I regret it so much. Why did I trust you? But of course if we were talking about big numbers, you wouldn’t think about being cheated,” Bustos said.
Bustos told 8news she was grateful to have her money back. Others weren’t so lucky.
Anyone who believes they may have been a victim of Cash is asked to call the Hanover County Sheriff’s Office at 804-365-6140.