NICE Actimize’s SURVEIL-X communications surveillance solution provides comprehensive coverage for all communications modalities in a single cloud-enabled solution
HOBOKEN, NJ, Nov. 17, 2022–(BUSINESS WIRE)–NICE Actimize, a NICE (NASDAQ:NICE) business, was recognized by Chartis Research as a Category Winner for Innovations in Communications Monitoring in its recently published 2023 RiskTech100® Ranking for the third time in a row. In addition, NICE Actimize was ranked #15 in Chartis’ comprehensive list of the world’s top 100 risk and compliance technology providers. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis in the global risk technology market.
This reflects the top ranking in the Chartis RiskTech100® and its overall value to the financial services market, NICE Actimize achieved one of the highest average scores on a number of parameters. The Chartis RiskTech100® The ranking criteria include six equally weighted categories: Functionality, Core Technology, Strategy, Customer Satisfaction, Market Presence and Innovation. The RiskTech100® includes only companies that sell their own risk management software products and solutions.
Chris Wooten, EVP, NICE, said, “Chartis recognition is a testament to the innovation our team continues to deliver in our communications monitoring solutions. Whether it’s our advances in leveraging artificial intelligence for high-accuracy transcription, alert prediction, or AI-assisted trade reconstruction and behavioral risk detection, we will continue to work closely with our clients to meet the demands of the changing regulatory landscape.”
NICE Actimize’s SURVEIL-X communications solution provides comprehensive surveillance coverage for all communication modalities (email, chat, video and voice) and asset classes and 40+ languages in a single cloud-enabled solution. SURVEIL-X Communication includes advanced features such as Natural Language Understanding (NLU), integrated transcription, contextual queries, integrated case management and interactive dashboards, as well as proven risk detection models that eliminate false positives, increase efficiency, reduce costs and reduce regulatory risk.
Earlier this year, NICE Actimize was positioned as a Category Leader in the inaugural Chartis Research Communications Monitoring Solutions 2022 Market and Vendor Landscape Report. NICE Actimize was positioned as a top-ranked vendor in the Chartis RiskTech Quadrant for Communications Monitoring Solutions, 2022, on the market potential axis, which measures customer growth, market and growth strategy, business model, and financial metrics.
NICE Actimize also achieved one of the report’s highest best-in-class scores in audio and speech analysis capabilities and recognition analytics. To secure a free copy of this report, please click here.
To download a copy of NICE Actimize’s Communications Monitoring Regulatory Playbook, please click here.
Chartis Research is the leading provider of research and analysis in the global risk technology market. It is part of Infopro Digital, which owns market-leading brands such as Risk and WatersTechnology. Chartis Research’s goal is to help companies improve business performance through improved risk management, corporate governance and compliance, and to help clients make informed technology and business decisions by providing in-depth analysis and actionable advice on virtually anything risk aspects provide technology.
RiskTech Quadrant®RiskTech100® and FinTech quadrantTM are registered trademarks of Infopro Digital Services Limited (http://www.chartis-research.com).
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions to regional and global financial institutions and government regulators. Consistently ranked number one in this field, NICE Actimize’s professionals apply innovative technologies to protect institutions and protect consumer and investor wealth by identifying financial crime, preventing fraud, and ensuring regulatory compliance. The company provides cross-channel, real-time fraud prevention, money laundering detection and trade monitoring solutions that address issues such as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. You can find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
With NICE (Nasdaq: NICE), it has never been easier for companies of all sizes around the world to create exceptional customer experiences while meeting key business metrics. With CXone, the world’s leading cloud-native customer experience platform, NICE is a global leader in AI-powered contact center software. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100, work with NICE to transform — and improve — every customer interaction. www.nice.com.
Trademark notice: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a complete list of NICE trademarks, visit: www.nice.com/nice-trademarks.
This press release contains forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including statements made by Mr. Wooten, are based on the current beliefs, expectations and assumptions of NICE Ltd management. (the enterprise”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “aim,” “may,” “will,” “intend,” “should,” “forecast,” “anticipate,” “plan”, “estimate” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the Company’s actual results or performance to differ materially from those described herein, including without limitation the effects of changes in economic and business conditions, including as a result the COVID-19 pandemic; Contest; successful execution of the company’s growth strategy; success and growth of the company’s cloud software-as-a-service business; changes in technology and market requirements; decrease in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in acquiring and integrating acquired operations, products, technology and personnel; loss of market share; an inability to maintain certain marketing and distribution agreements; the Company’s dependence on third party cloud computing platforms, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; the effect of any new or changed law, regulation or standard on the company and our products; and various other factors and uncertainties discussed in our filings with the US Securities and Exchange Commission (the “SEC”). A more detailed description of the risk factors and uncertainties affecting the company can be found in the company’s reports filed with the SEC from time to time, including the company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release and the Company undertakes no obligation to update or revise them, except as required by law.
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